FAQs

Payments
We accept the following payment methods through our online store
1. Credit and Debit Cards (locally and internationally)
2. Bank Transfers (locally)

Handling Time
From the moment orders are received, please allow a handling time of 2-3 days for the items to be shipped out.

Shipping Time
To trace your shipment, visit this link.
It takes between 2-3 working days for shipments to arrive within Malaysia.
It takes between 4-12 working days for shipments to arrive outside of Malaysia.

Returns
Returns and refunds will only be processed in the event mishaps happened during the delivery process.  This would mean you received a faulty item which would have been damaged.
We do not process returns or refunds for a wrongly purchased item or items that have been opened or used.